“I have come across many crossroads in my life and made lots of mistakes. I learn and unlearnt, came to a conclusion that the only way to live a happily is to contribute and share with the people around you, making a positive impact and create a difference in their lives. Help them make their dreams come true, and only then, can my dreams become a reality.”

Professional Certification & Accreditation

  • Certified Professional Trainer (IPMA, UK)
  • Certified Sales Professional (CSP-SMI)
  • Certified Sales Star Inventory Practitioner, MY
  • Certified Sales Trainer, SMI
  • Les Roches Swiss Hotel Management School (SHA)
  • MBA Economic, Heriot Watt University, Edinburgh
  • Computer Science Under Graduates (APIIT)
  • President & Advisor of Reliance Social Club (2007-2009)
  • Outstanding HR Achievement Award (2009)



With 17 productive and dynamic years of experience from Hotel and Travel Industry, Francis Chin worked his way up from rank and file to numerous management positions. He was formerly the Asia Pacific General Manager / Director of PYOTravel.com, a subsidiary of Reliance Pacific Berhad, the only Malaysia public listed travel company.

Graduated from the reputable Les Roches Swiss Hotel Management School and having obtained a Master Degree on Economics with a Diploma in Computer Science, Francis is a person who believes that only continuous learning and sharing is the only way to grow and keep a leading position in any field of business. As a hands-on and practical person in a highly competitive environment, Francis is a highly charged, positive and determined person.

With his leadership and experience, he has successfully created and worked with a highly motivated and committed team to mark a record of doubling the Revenue of PYOTravel.com just within a year’s time from 2009 to 2010, making it the fastest growing online travel company in the Asia region. During his service in PYOTravel.com, based on his vast experience in Business process re-engineering and Sales & Marketing exposure he has trained and coached many professionals to achieve their peak performance and bring about increase in productivity that translate into high growth for the organization in terms of revenue and profit.

Francis is different from many other trainers or coaches because his magnetic personality immediate creates instant rapport even if you are meeting him for the first time. He speaks with compassion and conviction, delivering his sessions confidently to relate to his audience’s needs. Using real life experiences as example presented in an innovative and engaging manner, he makes the learning experience of his audience a memorable and fun engagement to take home with.

Francis is described by his participants, industry peers and friends as someone who is optimistic, energetic, persistent, encouraging, humorous, authentic, creative, intelligent, smart, passionate, inspiring, motivating, resourceful, empowering, generous, friendly and caring.