Click on the Course Dates below for Fees & Registration
23 June 2016

8 Sept 2016

HANDLING OBJECTIONS

“I hate selling!”
“I can do business development, marketing or even presentations, but don’t ask me to do any selling!”
“I don’t like handling any objections from customers.”

Sound familiar? Most of us get stumped, shy away from the moving forward or fall into the trap over-explaining of ourselves, when faced with objections from our customers during the sales process. Not being able to provide an apt response to objections, will definitely affect our credibility and result in the customer losing confidence in us.

Our explaining ourselves can actually be more counter-productive to the deal, the brand and the essence of what you are trying to achieve. Can you just imagine the dilemma you are in? Objections are tests, tests of sincerity, commitment and confidence. Just like fire to gold, which comes out purer, more perfect and glamorous than ever before.

Objections are truly from heaven! They allow you to differentiate yourself from your competitors, opening up the opportunity to close the sale quickly and influence the customer’s commitment of on-going loyalty to you. You will learn and master the art of handling objections, leveraging on the exclusive influential principles of The Sales Psychologist and stop using “trial & error methods” in trying to understand, convince and win over your customer.

The journey taken in this particular workshop will bring you through key milestones of bullet-proof principles to enjoying quicker results, more profitable sales, stronger customer relationship and maximum confidence in your everyday endeavors.

WHO SHOULD ATTEND

Sales Professionals,Sales Leaders,Sales Agents, Marketing Professionals, Business Development, Professionals, Entrepreneurs, Business Owners, And anyone who needs to sell products, services, ideas, opinions directly or indirectly to win more customers, business and credibility.